Xbox CEO Asha Sharma May Have Personally Responded to Your Customer Support Ticket

New-ish Xbox CEO Asha Sharma has had a busy first six months on the job, including killing the divisive "This is Xbox" marketing campaign, slashing Xbox Game Pass Ultimate's subscription price, and unfortunately also overseeing mass layoffs and development studio spin-outs. But as Sharma has gotten settled in her job, she's also been spending time understanding Xbox's products and customers in another way: by fielding customer support tickets.

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