Presentation: Can Claude Fix Itself? Using LLMs for Incident Response

Anthropic reliability engineer Alex Palcuie shares practical lessons on using LLMs for real-world incident response. He explains where AI acts as a superhuman for observing logs and traces, why it still struggles with causation versus correlation during root-cause analysis, and how engineering leaders can integrate AI into on-call workflows without eroding human expertise. By Alex Palcuie