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www.computerworld.com · Sep 11

OpenAI pauses $200 Pro tier as Astra demand strains capacity

OpenAI has paused new sign-ups and upgrades to its $200 ChatGPT Pro tier, citing a surge in demand for its Astra capability that is placing pressure on system capacity, according to company statements and an executive post on X. “To make sure our current users have an incredible experience and continued access to Astra, we are going to pause subscriptions to our $200 Pro plan,” OpenAI member of technical staff Thibault Sottiaux wrote in a post on X. “These put the most strain on our systems and we wanted to take the smallest step that allows us to continue giving the broadest access possible.” The company separately confirmed the move in its help documentation, stating that “as of September 10, 2026, we’re temporarily pausing new sign-ups and upgrades to the ChatGPT Pro $200 plan (Pro 20X).” The pause applies to users across Free, Go, Plus, and Pro $100 tiers seeking to upgrade, while “existing ChatGPT Pro $200 subscriptions … are not affected by this pause,” it said. Sottiaux added that “there is no impact to existing accounts and we are working on adding more capacity as fast as we can,” pointing to ongoing efforts to scale infrastructure in response to demand. Users who cancel …

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