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www.fastcompany.com · Sep 3

Steve Jobs said great leaders make 1 difficult choice most managers avoid

There is a dangerous idea floating around the workplace: If you care about employees, you should avoid making them uncomfortable. That sounds compassionate. Sometimes it is. Other times, it is managerial cowardice disguised as servant leadership. Leaders who avoid difficult conversations leave people guessing. And capable employees miss opportunities to improve because nobody respected them enough to tell them the truth. Steve Jobs addressed this tension in a 2008 Fortune interview. Describing his responsibility as Apple’s CEO, he said: My job is not to be easy on people. My job is to make them better. That line lands differently today. Employees are exhausted. Teams are navigating constant change, artificial intelligence is rewriting jobs, and many managers are leading people they rarely see in person. Yet the essential leadership decision remains the same: Will you prioritize comfort over hard conversations, or will you help push people to grow and become better? Challenge people and clear the path Jobs’s full explanation deserves more attention than the famous quote. He described his job as bringing different parts of Apple together, clearing obstacles, securing resources for c…

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