Massage client gets upset after therapist follows her exact orders, accuses her of a lack of customer service, therapist smiles: ‘The session is paid for already’
Some people are never happy, which is exactly how they want it to be.We all know that one person who likes something better when they get to complain about it. They can come back from the most luxurious vacation, and the only thing they would comment about is how the food wasn't good enough or how the AC in their room was too loud. They nitpick absolutely everything, but the funny thing is, they wouldn't have it any other way.After you get to know someone like that, you realize that complaining is an integral part of their experience, and in some twisted way, it actually brings them joy. They like finding something wrong with a service they paid for; they like giving a disapproving look or even demanding a refund. They want to feel superior, and without these complaints, they wouldn't know how to do it. So they make a point to find something wrong with everything, everywhere, all at once.That is exactly the kind of person we think the client below is. She booked a massage therapy appointment for the first time with the therapist who shared the story, and she had very strict instructions. The main ones were: Don't talk to me or ask me how I'm doing during the session, and don't kee…