Boss puts retail employee on probation because they aren't comfortable shilling credit cards: 'He said I needed to be asking 2-3 times per interaction'

Working a retail job is all about sales, but customers dread a pushy salesperson. If you've ever shopped retail, then you know all about the credit card pitch. It's that moment at the beginning of the transaction at the cashier when they ask you if you'd like to open a credit card with the store. Maybe they're offering some sort of deal, or maybe they just give you the option. Either way you're probably not going to take them up on it. That is if you're anything like me. It's not generally a great idea to make snap decisions about what credit card you're going to sign up for, and if you catch me in a moment where I'm going to make that decision it's probably not worth it. But I understand that the store employees are required to ask you. But there's a right way in the wrong way to go about this. Everybody response to different sales techniques, and every sales person has a different approach to hitting the pitch, but nobody should be forced to do something outside of their comfort zone just for the sake of the bottom line.

≈