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www.fastcompany.com · Oct 9

Anthropic wants you to stop bullying Claude. Cue the ‘Terminator’ memes

Gone are the days when humans could use AI as their virtual punching bags, typing insults in all caps and forcing chatbots to perform tedious tasks as punishment for subpar responses. At least that’s the case for users of Anthropic’s Claude. In Anthropic’s recent 2026 Usage Policy update, the AI company announced steps to address certain types of actions directed at Claude, banning “sustained and needless abusive or cruel behavior toward our models.” Many AI users know the feeling of being unkind to their chatbots—it’s easy to be. Despite being helpful and responsive, the chatbot has no face or feelings, meaning no consequence for humans who behave badly toward them. The behavior has unsurprisingly escalated. AI slurs have become a thing, with users calling their bots “clankers.” Another person even developed a digital whip tool to force Claude to work faster. Rage against the machine Now Anthropic is looking to curb the “abuse”—a decision that follows the company’s broader efforts to establish whether its AI models have consciousness, part of its ongoing model welfare research. While the announcement specifies that the ban does not apply to users expressing “frustration, pushback…

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