AI notetakers are ruining decision-making

Every generation of leaders has been judged on their decisions. Ours may be the first judged on every draft, discussion, hesitation, and deleted comment that preceded them. Leadership has always required making imperfect decisions with incomplete information. What has changed is that every aspect of the decision-making process is now recorded and stored indefinitely. All our collaboration tools such as emails, Slack posts, meeting notes, and AI Copilot logs preserve every detail of our deliberations and discussions for future scrutiny. Under the harsh glare of this perfect visibility, leaders are becoming less afraid of making the wrong decision and more afraid of the trail they’re leaving behind. As a result, they increasingly optimize for defensibility rather than decisiveness. Why more transparency leads to more indecision There is no doubt that inefficient decision-making costs organizations hundreds of millions of dollars annually in lost productivity and managerial time. But why do leaders delay their decisions in the first place? We tend to blame “overthinking” or “lack of data” whenever a leader hesitates, but in many cases, leaders are just managing reputational risk. Whe…