Employers have a bizarre new job interview problem: Figuring out if they’re talking to a human

The recruitment process has become so frustrating lately that more than 1.2 million recruiters and candidates alike take to Reddit each week to peruse a subreddit appropriately called r/recruitinghell. What’s largely to blame? AI. Among U.S. hiring managers, 60% say that AI is making it harder to evaluate a candidate’s real skills, according to a report released this week from Western Governors University. Even more alarming is that nearly 20% of the 3,100-plus professionals surveyed cited difficulty confirming whether they are interviewing a human candidate rather than AI, according to the online university’s Workforce Decoded report. “AI is changing more than work; it is changing how employers identify and evaluate talent,” Scott Pulsipher, president of Western Governors University, said in a statement. Applicants, too, are increasingly frustrated by how companies use AI. Indeed, 44% of candidates view employers’ increased use of AI negatively, citing concerns that qualified applicants may be unfairly screened out, that AI can make mistakes or that the technology can reduce human interaction, according to an annual report on the state of online recruiting released last week by i…