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www.fastcompany.com · Sep 29

Meta’s new AI agent gave a stranger a user’s home address. Then he showed up

Another day, another AI agent gone rogue. Over the weekend, what seemed like a pretty typical Facebook Marketplace transaction took a very bizarre turn when Matt Robb, a Toronto-based tech video creator, let Muse handle his communications. Several hours later, Robb learned that unbeknownst to him, Meta’s new AI agent had accepted a lowball offer for a keyboard and arranged a time for the buyer to come pick up the item—even though Robb wasn’t home at the time. “A guy just showed up at my door, ready to buy, because as far as he knew, we had a deal,” Robb wrote on Threads after learning of the mix-up from the AI agent. “Absolutely wild.” While Robb later clarified a few things—namely, that he had provided his address to Meta’s new AI agent and allowed it to accept offers—he also provided some information that might be helpful to others. What’s more, Robb said that he provided feedback directly to David Singleton, who heads up the Meta Superintelligence Labs at the Menlo Park, California-based company. And Robb even patched things up with the buyer, Usman Naseem, who was understandably disgruntled to arrive at Robb’s apartment ready to buy a keyboard only to be ghosted once there. Na…

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