Guest tries to enter a closed campground to park their car, and instead they end up blowing their tires with the spikes, now they are upset the front desk won't fix it: 'They were SHOCKED that I said they needed to figure it out themself'
What are YOU (underpaid front desk employee) going to do about THIS (my wrongdoing)?I find it equally annoying and hilarious when a client decides that their wrongdoing is the responsibility of a customer service employee. Is annoying because, of course, it is the customer's fault, and having to explain that to them a million times is the worst part of the job, only surpassed by the moment they start to yell as if that would change anything. But I can lie. It is hilarious. It's a person who thinks that their conscious act is anybody else's fault. You just have to laugh. What would that be anybody else's problem? Like in this case, why would I bother to help you out when you purposefully run into a place that was closed and had spikes on the entrance to avoid intruders? You knew what you were doing and did it anyway. I feel like this should have been something that you learned in kindergarten, but just in case, your wrongdoings are YOUR responsibility, nobody else's. A customer service employee can't just wave a magic wand and fix everything. It doesn't work like that. So make yourself, and adult, responsible for their own messes. After all, there were spikes at the entrance. Who i…