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www.fastcompany.com · Sep 25

We have a love-hate relationship with technology, and that’s never going to change

Well over a decade after first teasing the idea of making home deliveries via drone, Amazon is now actively testing the concept in a Dallas suburb and elsewhere. Reports suggest the reaction is, well, mixed. Yes, some customers seem delighted. But other residents complain the drones are loud, annoying, and creepy. “Having all these drones flying around is actually a big, big problem,” the president of a homeowners association in an affected neighborhood told The New York Times. This should be no surprise: Technology innovation has long met with mixed responses. But lately, tech is sparking a lot of flat-out divisiveness. Aside from delivery drones, Meta’s smartglasses (or “pervert glasses,” as critics call them) and Flock license-plate readers are among the tech products that have inspired heated opposition, sometimes taking the form of physical destruction. And of course arguments over the pros and cons of AI—from pushback on data centers to alarm over its effect on education and human creativity, among other issues—have dominated cultural discourse for a couple of years now. Every innovation has critics, skeptics, and outright opponents. And in some ways, the entire internet era…

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