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www.fastcompany.com · Sep 21

Using AI isn’t the advantage. Rethinking work is

As we write this, the percentage of marketers using AI daily rose from 88% to 91%, yet fewer than half of them report significant improvements in outcomes. The winners won’t be those who merely adopted artificial intelligence; they’ll be those who changed how they think about it. The other percentage, the “wait-and-see” crowd, are already losing. The first email marketers saw high open rates. The first Facebook advertisers bought clicks for fractions of pennies. The first search-optimization strategists locked in decade-long web traffic advantages. In every channel, the early movers wrote the rules and the late movers played by them. Adopting AI is table stakes—it gets you in the game, nothing more. The thing that separates the early adopters who win from the ones who just move fast is whether you shift your thinking alongside the tools. We’ve seen this pattern before. When American factories first got electricity in the late 1800s, most owners did exactly what you’d expect: They ripped out the steam engine and bolted an electric motor in its place. Same layout. Same workflows. Same rigid, multistory buildings designed around a central drive shaft. For nearly three decades, the pr…

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