America’s best airports have been revealed. These 15 came out on top
Airports are jam-packed with people in 2026, but travelers are somehow happier with their time in the terminal this year in spite of the crowds. Customer satisfaction is up across the board, according to JD Power’s latest annual North America Airport Satisfaction Study. Overall passenger satisfaction at the biggest “mega” airports perked up by 14 points out of a 1,000 point scale this year, while large airports saw a 13 point gain and medium airports improved by 16 points. The recipe for keeping people happier in the terminal isn’t a secret. “All of the highest-ranked airports in the study have recently completed, or are close to completing, multi-year, billion dollar+ capital improvement projects,” according to JD Power’s report. Passengers might just be killing time on their way somewhere else, but airports that dedicated themselves to improving that portion of the flying experience gained higher scores for their investment. For mega-airports, Minneapolis-Saint Paul International Airport took the crown with a score of 684 – its third top-place finish in three years. Detroit Metropolitan Wayne County Airport and Phoenix Sky Harbor International Airport followed closely behind in …